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Our Scope and Referral Policy

In short

Our scope is fitness coaching: assessing movement, building strength, and guiding fat loss and conditioning for healthy or medically cleared adults. We do not diagnose, treat injuries or manage disease. When something falls outside our lane, we refer you to a doctor or physiotherapist first.

Written & reviewed by M. Thurairaj & team, Registered Physiotherapist & Certified Trainers

A good trainer knows the edge of their own competence. Fitness coaching and clinical care overlap in the public's mind, but they are different jobs with different training and different responsibilities. Being honest about that line is not us being cautious for its own sake, it is what keeps you safe and gets you the right help.

This page spells out exactly what we handle in-house and what we send onward. We would rather you hear it plainly now than be surprised later. Plenty of our best long-term clients came to us after a physio discharged them and said "now go get strong", that hand-off works both ways.

What we do

  • Assess how you move and where you are strong or weak
  • Coach strength, fat loss, mobility and conditioning
  • Train around stable, cleared old injuries and build them up
  • Support general health habits like activity and consistency

What we do not do

  • Diagnose pain, injuries or medical conditions
  • Treat, rehabilitate or "fix" acute injuries
  • Prescribe supplements, medication or clinical diets
  • Manage disease such as diabetes or heart conditions alone

When and how we refer you

If your screening or a session flags sharp pain, numbness, dizziness, chest symptoms, an unhealed injury, or anything that needs a diagnosis, we stop that area and tell you to see the right professional. We are happy to coordinate with your GP, physiotherapist or specialist when you want us to.

Once you are assessed and cleared by them, we build or resume a plan that respects their advice. Working alongside clinicians, not pretending to be one, is exactly how we help people train for the long haul.

Why this protects you

Trainers who overreach, promising to "cure" a slipped disc or "heal" a torn muscle, are how people get badly hurt. Staying in scope means you get strength coaching from us and clinical care from clinicians, each done properly. That combination is far safer and more effective than either one guessing at the other's job.

Frequently Asked Questions

Can you fix my back pain?+

We cannot diagnose or treat it. If it is undiagnosed or acute, please see a doctor or physiotherapist first. Once it is assessed and you are cleared, we can coach you to build a stronger, more resilient back.

I was discharged by my physio, can you take over?+

Yes, that is an ideal hand-off. Bring any advice or restrictions they gave you and we will build a strength plan that respects them and picks up where rehab left off.

Do you give diet or supplement plans?+

We coach sensible, general eating habits that support training. We do not prescribe clinical diets or supplements, for medical nutrition needs we refer you to a dietitian or doctor.

Why not just train me and hope it is fine?+

Because guessing with an undiagnosed problem can make it worse. Referring you out when needed is slower but far safer, and it is the honest way to work.

Related pages

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Assessment-Led Coaching

Assessment-led coaching means we test before we prescribe. Before your first real workout we screen how you move, what you can lift, your history and your schedule, then build a plan on facts, not a template. It is the single biggest reason our clients progress safely.

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Honest Pricing Promise

We price training honestly: clear per-session and package rates, no pressure to sign long lock-in contracts, and no surprise fees. You pay for a qualified trainer's full attention and a plan built for you. We will always tell you straight whether 1-to-1 is right for your goal and budget.

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How We Keep You Consistent

Consistency, not intensity, is what changes bodies, and it is the thing most people struggle with alone. We keep you consistent with booked sessions someone expects you at, simple check-ins, a plan that fits your real week, and honest support when motivation dips. Showing up is the whole game.

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How We Measure Progress

We measure progress with more than a bathroom scale. We track your strength numbers, key body measurements, photos, and how you move and feel week to week. Real progress shows up across several markers, and seeing it in data is what keeps clients going when motivation dips.

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Meet Your Trainer

You deserve to know who is coaching you before you commit. Your trainer has 13 years of hands-on experience and 1,000+ clients trained across every age and starting point, from nervous beginners to over-60s. The style is patient, honest and completely judgement-free.

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Our Approach to Beginners

Complete beginners are who we love working with most. No experience needed, we teach the basics from scratch, keep every session judgement-free, and progress slowly enough that you build confidence, not injuries. If you have never lifted a weight in your life, you are exactly who this is for.

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